.integration-status{padding:7px 12px;border-radius:99px;font-weight:700;font-size:11px}.integration-status.connected{background:#e7f8f1;color:#16875c}.integration-status.disconnected{background:#ffeded;color:#b63d3d}.inbox-top{margin-bottom:16px}.inbox-filters{display:flex;gap:6px}.inbox-filters a{padding:7px 10px;border-radius:8px;background:#fff;border:1px solid var(--line);color:var(--muted);text-decoration:none;font-size:11px}.inbox-shell{display:grid;grid-template-columns:280px minmax(320px,1fr) 250px;height:calc(100dvh - 330px);min-height:360px;background:#fff;border:1px solid var(--line);border-radius:15px;overflow:hidden}.conversation-list{min-height:0;border-right:1px solid var(--line);overflow:auto;overscroll-behavior:contain}.conversation-list>a{display:grid;grid-template-columns:38px 1fr auto;gap:10px;align-items:center;padding:14px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none}.conversation-list>a.active{background:#f2f5ff}.conversation-list strong,.conversation-list small{display:block}.conversation-list small{color:var(--muted);font-size:10px}.conversation-list b{background:var(--blue);color:#fff;border-radius:99px;min-width:20px;height:20px;display:grid;place-items:center;font-size:10px}.message-panel{display:flex;flex-direction:column;min-width:0;min-height:0;overflow:hidden}.message-panel>header{flex:0 0 auto;padding:15px 20px;border-bottom:1px solid var(--line)}.message-panel>header strong,.message-panel>header small{display:block}.message-panel>header small{color:var(--muted)}.message-stream{flex:1 1 auto;min-height:0;padding:20px;overflow:auto;overscroll-behavior:contain;display:flex;flex-direction:column;gap:10px;max-height:none}.message-stream article{max-width:75%}.message-stream article>div{padding:10px 13px;border-radius:13px;background:#f0f2f6}.message-stream article.outbound{align-self:flex-end}.message-stream article.outbound>div{background:#dfe7ff}.message-stream article small{display:block;color:var(--muted);font-size:9px;margin:3px 5px}.message-compose{display:flex;flex:0 0 auto;gap:9px;padding:13px;border-top:1px solid var(--line);background:#fff}.message-compose textarea{flex:1;border:1px solid var(--line);border-radius:9px;padding:10px;resize:none}.conversation-info{min-height:0;border-left:1px solid var(--line);padding:20px;overflow:auto;overscroll-behavior:contain}.conversation-info h2{font-size:16px}.conversation-info dl{display:grid;grid-template-columns:65px 1fr;gap:10px}.conversation-info dt{font-size:10px;color:var(--muted)}.conversation-info dd{margin:0;font-weight:600;overflow-wrap:anywhere}.profile-link{color:var(--blue);text-decoration:none}.profile-link:hover{text-decoration:underline}.lead-convert-form fieldset{margin:12px 0;padding:11px;border:1px solid var(--line);border-radius:10px}.lead-convert-form legend{padding:0 5px;color:var(--ink);font-size:11px;font-weight:800}.lead-convert-form .two-col{grid-template-columns:1fr;gap:7px}.empty-state{display:grid;place-items:center;color:var(--muted)}.tracking-doc{margin-top:18px;padding-bottom:20px}.tracking-doc>code,.tracking-doc>p{display:block;margin:15px 20px}
@media(max-width:1050px){.inbox-shell{grid-template-columns:240px 1fr}.conversation-info{display:none}}@media(max-width:720px){.inbox-shell{display:block;height:auto!important;min-height:0}.conversation-list{border:0;max-height:220px}.message-panel{min-height:500px}.inbox-filters{overflow:auto}.message-stream{max-height:420px}.message-compose{position:sticky;bottom:0}.lead-convert-form .two-col{grid-template-columns:1fr}}
.message-panel>header{display:flex;align-items:center;justify-content:space-between;gap:12px}.support-badge{display:inline-flex;width:max-content;margin:4px 0;padding:3px 7px;border-radius:999px;font-size:9px;font-weight:800}.support-badge.bot{background:#e8f1ff;color:#1662bf}.support-badge.waiting{background:#fff0d7;color:#9b5c00}.support-badge.human{background:#e3f8ee;color:#147652}.support-summary{padding:10px;border-radius:9px;background:#f5f7fb;color:var(--muted);font-size:11px;line-height:1.5}.support-actions{display:grid;gap:7px;margin-bottom:20px}.support-actions form,.support-actions .btn{width:100%}.toggle-row{display:flex!important;align-items:flex-start;gap:12px;padding:14px;border:1px solid var(--line);border-radius:10px}.toggle-row input{width:auto!important;margin-top:4px}.toggle-row span,.toggle-row small{display:block}.toggle-row small{margin-top:4px;color:var(--muted);line-height:1.45}
.communication-stats a{color:inherit;text-decoration:none}.communication-stats article{height:100%}.communication-feed{display:grid}.communication-feed>a{display:grid;grid-template-columns:40px 1fr auto;gap:12px;align-items:center;padding:14px 20px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none}.communication-feed>a:hover{background:#f8faff}.communication-feed strong,.communication-feed small{display:block}.communication-feed small,.communication-feed p,.communication-feed time{color:var(--muted);font-size:11px}.communication-feed p{margin:3px 0 0}.comm-icon{display:grid;place-items:center;width:36px;height:36px;border-radius:10px;background:#e8f8ef;color:#13754b}.comm-icon.call{background:#f0ebff;color:#6844ba}@media(max-width:650px){.communication-feed>a{grid-template-columns:36px 1fr}.communication-feed time{display:none}}
.message-tools{flex:0 0 auto;padding:8px 13px 0;border-top:1px solid var(--line)}.quick-replies{display:flex;gap:6px;overflow:auto;padding-bottom:7px}.quick-replies button{white-space:nowrap;border:1px solid #cdd9ee;border-radius:999px;background:#f7faff;color:#31577f;padding:6px 10px;font-size:10px;font-weight:800;cursor:pointer}.message-tools details summary{cursor:pointer;color:var(--blue);font-size:10px;font-weight:800;padding:3px 0 8px}.message-advanced{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding-bottom:9px}.message-advanced form{display:grid;gap:6px;padding:9px;border:1px solid var(--line);border-radius:9px;background:#fafbfe}.message-advanced input,.message-advanced select{min-width:0;border:1px solid var(--line);border-radius:7px;padding:7px;background:#fff}.quick-reply-form{display:grid;grid-template-columns:1fr 1fr auto;gap:10px;align-items:end}.quick-reply-form .wide{grid-column:1/-1}.quick-reply-form textarea{width:100%;min-height:80px;border:1px solid var(--line);border-radius:8px;padding:9px}.quick-reply-list{margin-top:16px;border-top:1px solid var(--line)}.quick-reply-list>div{display:flex;justify-content:space-between;align-items:center;padding:11px 0;border-bottom:1px solid var(--line)}.quick-reply-list strong,.quick-reply-list small{display:block}.quick-reply-list small{color:var(--muted)}.template-chips{display:flex;gap:7px;flex-wrap:wrap}.template-chips>span{padding:7px 10px;border-radius:999px;background:#edf3ff;color:#315d9a;font-size:10px}@media(max-width:720px){.message-advanced,.quick-reply-form{grid-template-columns:1fr}.quick-reply-form .wide{grid-column:auto}}
.inbox-list-empty{display:grid;justify-items:center;gap:7px;padding:46px 22px;text-align:center;color:var(--muted)}.inbox-list-empty>span{display:grid;place-items:center;width:42px;height:42px;border-radius:13px;background:#eaf3ff;color:#1769e0}.inbox-list-empty svg{width:21px;height:21px}.inbox-list-empty strong{color:var(--ink)}.inbox-list-empty small{line-height:1.55}.conversation-meta{display:flex!important;align-items:center;gap:5px}.channel-dot{display:grid!important;place-items:center;width:20px;height:20px;border-radius:7px}.channel-dot svg{width:12px;height:12px}.channel-dot.whatsapp{color:#087b50;background:#e6f8ef}.channel-dot.instagram{color:#a52d72;background:#f8eafb}.channel-dot.messenger{color:#0867d9;background:#e8f3ff}.channel-dot.assistant{color:#6840aa;background:#f0eafd}.inbox-onboarding{display:grid;place-items:center;align-content:center;gap:10px;padding:36px;text-align:center;color:var(--muted)}.inbox-onboarding .onboarding-icon{display:grid;place-items:center;width:64px;height:64px;border-radius:19px;background:linear-gradient(145deg,#e5f1ff,#edf9ff);color:#1769e0}.inbox-onboarding svg{width:30px;height:30px}.inbox-onboarding h2{margin:5px 0 0;color:var(--ink)}.inbox-onboarding p{max-width:470px;margin:0 0 8px}.connection-ready{padding:7px 11px;border-radius:999px;background:#e5f7ee;color:#167256;font-size:11px;font-weight:800}.message-panel>header .lead-channel{margin-top:5px}.message-panel>header small{display:flex;align-items:center;gap:5px}